Privacy Policy

Last updated: March 2026

Data Controller

AI4U is a division of GuardianMesh Inc., a Canadian federal corporation (Corporation Number 1775511-2). GuardianMesh Inc. is the data controller for personal information collected through this service.

Information We Collect

We collect personal information that you provide directly to us:

  • Contact form submissions: name, email address, company name, and message content.
  • Booking and consultation data: name, email address, phone number, appointment details, and payment information.
  • Account data: email address, password (stored as a bcrypt hash), and profile information for authenticated users.
  • SEO and analytics: anonymised page events, UTM parameters, referrer URLs, and session identifiers. No cookies are used for tracking.
  • AI chat conversations: message content and business profile data, collected only with your explicit consent.

How We Use Your Information

  • To deliver consulting, implementation, and support services.
  • To communicate with you about bookings, proposals, and project status.
  • To process payments for consultations and contracted work.
  • To improve our services and understand how visitors use our website.
  • To respond to contact form inquiries.

Data Sharing

We share personal information only as necessary to deliver our services:

  • Payment processors: Stripe and PayPal process payment transactions. Your payment details are handled directly by these processors and are not stored on our servers.
  • Email delivery: transactional emails are sent through our SMTP infrastructure.
  • AI chat provider: when you consent to use the AI advisor, your conversation is processed by a third-party AI service. No conversation data is stored after your session ends.
  • Parent company: payment and invoice data is shared with GuardianMesh Inc. for consolidated accounting purposes.

Data Retention

  • Contact messages: retained until the inquiry is resolved.
  • Booking and payment records: retained as required for accounting, tax, and legal obligations.
  • AI chat data: retained for the duration of your session only. Conversations are not stored after the session ends.
  • Account data: retained while your account is active. You may request deletion at any time.

Canadian Privacy Law

This service is operated by GuardianMesh Inc. from British Columbia, Canada. Your personal information is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable provincial privacy legislation. You have the right to access, correct, and request deletion of your personal information. To exercise these rights, contact us using the information below.

Security

We implement appropriate technical and organisational measures to protect your personal information, including encrypted connections (TLS), secure password hashing (bcrypt), and access controls. Payment information is processed by PCI-compliant payment processors and is never stored on our servers.

Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated through a notice on this page. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy inquiries or to exercise your rights under Canadian privacy law: